Topic: Quality Culture

Learn what the Cost of Poor Quality (COPQ) is and how to improve the accuracy of your data as it relates to the cost of poor quality.

What is the Cost of Poor Quality?

Placing the cost of poor quality (COPQ) in context to all stakeholders (particularly, stakeholders in IT) requires that you’re able to turn to the right data at the right time

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What to include in your QMS Implementation Plan

Keys to Implementing a Quality Management System

Implementing a quality management system (QMS) can be challenging for an organization, but it’s not an impossible task. Too often, manufacturers rush through the QMS implementation process, which inevitably leads to a poorly implemented

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Quality professional reviewing Quality metrics on a mobile devices

Quality Metrics: Why They Matter

As a quality management professional, you rely on timely metrics to do your job right the first time. The problem is that your quality system may actually be hindering how

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