A Blueprint for Prevention: How to Mitigate Safety Risks through Human-Centered Design

Everyone makes mistakes.  When it comes to the health & safety of your workforce, however, even a single error can have truly dire consequences.  But is there a way to design work to prevent errors from happening?  And if so, how would we do it?

Designing safe work requires us to rethink beyond how the task needs to get done and consider how systems and environments can either create the conditions for errors to occur, to build in safeguards to anticipate and prevent them.  Designing work for resilience and recoverability requires thoughtful consideration of human performance and limitations, and understanding of how errors occur and how individuals make decisions.  By emphasizing proactive risk management through thoughtful design, organizations can prioritize the wellbeing of their workforce and create a culture of safety and continuous improvement.

We invite you to join Cority’s Kim Moull, CCPE, as she explores how organizations can enhance their risk management strategy by viewing work processes through lens of human-centered design.

During this webinar, we will discuss:

  1. How poorly designed work processes result in negative health & safety outcomes;
  2. Why considering human-centered design concepts is critical to achieving a proactive risk management strategy; and
  3. Strategies for leveraging basic design principles and processes to minimize human error and support safer work practices – ultimately reducing the chances of occupational injuries.

Speakers: Kim Moull

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Mark Wallace

Mark Wallace

CEO

Mark is CEO of Cority Software Inc., a Toronto-based, award-winning, global SaaS company. Under Mark’s leadership, Cority’s revenue has grown consistently at a compounded rate of 25%. The company has grown in employees from 29 when Mark started in 2003 to close to 400 employees today. It enjoys an industry-leading profit margin. In 2016, Cority raised capital with Norwest Venture Partners, Georgian Partners, and BMO; in 2019 Cority raised capital from software specialist Private Equity firm Thoma Bravo and with Norwest again stepping up as an investor. Mark was a finalist for the EY Entrepreneur of the Year Award in 2017 and 2018. Previously, Mark was Vice President, General Counsel & Corporate Secretary and a member of the executive management team of AT&T Canada Corp. Mark is a graduate of St. Francis Xavier University, where he recently completed 10 years on the Board of Governors, including four as Chair of the Board. He received his J.D. from the University of Victoria and is a member of the Law Society of Upper Canada. Mark is active in mentoring young entrepreneurs and has served on several other not for profit boards.