From Medgate to Cority – Core values in action
For more than 30 years, Cority (formerly Medgate) has been on the leading edge of innovation in EHSQ software. We were built on a strong foundation of core values, powered by talented and engaged employees, and driven by an unwavering commitment to client success.
Today, Cority is the most trusted EHSQ software for assuring client success.
The Beginning of a Success Story and the Birth of an Industry
Cority was founded as Medgate in Toronto, Canada in 1985 by Murray Balcom. Medgate was awarded a major project for the development of an Occupational Health software solution for 3M.
With a successful reference client and quite possibly the first Occupational Health information management software solution, Medgate continued to commercialize and innovate on its first product, bringing Occupational Health solutions to organizations across Canada. A unique strategy saw the company recruit accredited industry practitioners to design, deploy, and support its solutions.
Hello USA and Industrial Hygiene
As Medgate grew during the 1990s, Murray Balcom expanded the company south of the border. Early experiences in the US market spurred Medgate’s growth beyond Occupational Health to offer an integrated Industrial Hygiene solution. Current EVP and CTO, Stan Marsden, was recruited to lead the development effort, launching the product at the 1992 American Industrial Hygiene Conference & Exposition.
With a growing roster of Tier 1 references from Canada, it wasn’t long before Medgate secured its first US client, Dakota Gas, for its newly launched Windows client-server OH and IH solution. The company grew with key software engineering hires and the continued strategy of tapping industry experts – including Occupational Health Nurse, Jill (Brodersen) Brown (now Cority’s VP, Professional Services) – to strengthen the company’s credibility, product, and domain expertise.
Foundation for Growth and Client Success
In the early 2000s, Stan Marsden led the development and launch of one of the EHS industry’s first web-based software solutions. Medgate welcomed President and CEO, Mark Wallace, to lead the company to the next level of growth and success. A lawyer by trade, Mark joined after leading another software company and after spending four years as VP, General Counsel at AT&T Canada. Mark’s mandate was to build a foundation for scalable, profitable growth and client success.
Medgate’s innovation continued in this period as it pioneered the first cloud-based Software-as-a-Service (SaaS) version.
Setting the Pace in Health and Safety Innovation
In 2006, the majority shareholder of Medgate considered a purchase offer from a US software company, and Mark asked the shareholder to let him buy the company on behalf of his management team. They agreed, but required personal guarantees on the indemnities from all managers. Mark convinced the shareholder to accept a guarantee from him alone, backed by the equity in his house. This MBO unleashed an ownership mentality at the company that pushed it to previously unfathomable heights.
Innovation accelerated as the company adopted an agile development methodology and introduced the GX and later, GX2 platform versions. As clients sought a more integrated and holistic approach to Environment, Health, and Safety, Medgate recruited experts like current Director of Product Management, John Easton. After leading the implementation of Toyota’s revered Safety Management System, John helped expand Medgate’s platform with the addition of both Safety Management and Environmental solutions.
Medgate acquired hundreds of new clients around the world – Toyota, CSX Transportation, Novellis, UN, NASA, Children’s Hospital Medical Center, Westmoreland Coal, Royal Vopak, GSK, Rio Tinto, Suncor, and BHP billiton – while experiencing unparalleled loyalty from its existing customers. The company grew to over 150 employees with offices in the USA, the UK, and Australia. Underlying this success and growth were strong core values and a culture of employee engagement and focus on client success.
The Most Trusted EHSQ Software
In 2016, Medgate received strategic investments from Norwest Venture Partners, Georgian Partners, and BMO Financial Group, allowing the company to take a lead role in consolidating the EHSQ software market. The following year, the company acquired IQS, a Quality management software provider, and regAction, an Environmental management software provider.
After growing the platform, making strategic acquisitions, and expanding globally, the time came to evolve the brand to better reflect the company’s market-leading position.
Today, the company is Cority, reflecting an organization on the move with a strong foundation of core values to assure client success: integrity, quality, community, diversity, and customer centricity. Cority brings these values together in a concise and modern name that enjoys global appeal.
Cority is the global leader in SaaS-based EHSQ software with over 800 global clients and 350 employees around the world.
Contact us today to find out more.